Tweet
January 02, 2011, 1:01 AM EST
By Jae Hur and Nancy Kercheval
Jan. 2 (Bloomberg) -- IPhone users were left sleeping this weekend as the device that helped make Apple Inc. the world’s second-most valuable publicly traded company had its third alarm clock failure, the latest in a series of glitches.
A fault may be preventing one-off alarms from working on Jan. 1 and 2, the Cupertino, California-based company said in a statement yesterday. Customers can set recurring alarms that will work on those dates, and all alarms will work properly from Jan. 3, Apple said.
Calls outside business hours by Bloomberg News to Apple’s offices in Tokyo and Hong Kong weren’t answered.
A glitch caused some iPhone alarm settings in Europe to go off an hour late on Nov. 1, failing to automatically adjust to the change as most countries in Europe switched to standard time from daylight savings, according to a report on the AppleInsider.com website.
Similar problems affected iPhone users in Australia and New Zealand in September, causing their alarms to go off an hour early in the southern hemisphere, according to the report.
Concern the iPhone 4’s antenna design might be flawed may cost the company up to 20 percent of potential sales in the U.S., Piper Jaffray Cos. analyst Gene Muster wrote in a September report.
Chief Executive Officer Steve Jobs on July 16 offered users of the smartphone free rubber cases to alleviate reception problems and dropped calls that had caused Consumer Reports magazine to withhold its recommendation for the phone.
--With assistance from Sophie Leung in Hong Kong. Editors: Jim McDonald, Paul Tighe.
To contact the reporters on this story: Nancy Kercheval in Washington at nkercheval@bloomberg.net; Jae Hur in Tokyo at jhur1@bloomberg.net
To contact the editor responsible for this story: Paul Tighe at ptighe@bloomberg.net
Online Business Consulting | Internet Business Consulting
Jan. 2 (Bloomberg) -- IPhone users were left sleeping this weekend as the device that helped make Apple Inc. the world’s second-most valuable publicly traded company had its third alarm clock failure, the latest in a series of glitches.
A fault may be preventing one-off alarms from working on Jan. 1 and 2, the Cupertino, California-based company said in a statement yesterday. Customers can set recurring alarms that will work on those dates, and all alarms will work properly from Jan. 3, Apple said.
Calls outside business hours by Bloomberg News to Apple’s offices in Tokyo and Hong Kong weren’t answered.
A glitch caused some iPhone alarm settings in Europe to go off an hour late on Nov. 1, failing to automatically adjust to the change as most countries in Europe switched to standard time from daylight savings, according to a report on the AppleInsider.com website.
Similar problems affected iPhone users in Australia and New Zealand in September, causing their alarms to go off an hour early in the southern hemisphere, according to the report.
Concern the iPhone 4’s antenna design might be flawed may cost the company up to 20 percent of potential sales in the U.S., Piper Jaffray Cos. analyst Gene Muster wrote in a September report.
Chief Executive Officer Steve Jobs on July 16 offered users of the smartphone free rubber cases to alleviate reception problems and dropped calls that had caused Consumer Reports magazine to withhold its recommendation for the phone.
--With assistance from Sophie Leung in Hong Kong. Editors: Jim McDonald, Paul Tighe.
To contact the reporters on this story: Nancy Kercheval in Washington at nkercheval@bloomberg.net; Jae Hur in Tokyo at jhur1@bloomberg.net
To contact the editor responsible for this story: Paul Tighe at ptighe@bloomberg.net
Online Business Consulting | Internet Business Consulting