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Pacific Gas & Electric yesterday said it intends to offer customers an option to turn off the radio on its smart meters, an effort to address health concerns from the two-way utility meters.
The opt-out option comes at a cost, however, since PG&E will no longer to be able to remotely read meters. In a filing, PG&E proposed that customers pay $135 upfront and a $14 monthly fee or $270 and a $20 monthly charge bethat will either be a flat rate or based on energy use, according to reports.
A smart meter from Pacific Gas & Electric.
(Credit: PG&E)
PG&E's smart meter program has drawn national attention first because customers complained of higher bills after smart meters were installed, although no technical problems were found. Then the roll out of smart meters, which have a radio to send data to the utility, has been challenged over health concerns.
In March, California regulators told PG&E to offer customers an option to turn off the radios in the smart meters for a "reasonable cost." PG&E said yesterday that disabling the smart meters will add substantial costs to its operations including the cost of turning off the radio, manually reading the meters every month, modifying IT systems, and providing information to customers through call centers.
"The overwhelming weight of scientific evidence assures us that the low-level Radio Frequency signals from our SmartMeters are safe--in fact, even safer than many household products, including cell phones and microwave ovens. But we know some customers nevertheless have concerns about the meters and we take those concerns seriously," said Greg Kiraly, PG&E's vice president of SmartMeter operations, in a statement.
PG&E has installed over 8 million smart meters in California. The meters use the radio intermittently to transmit information back to PG&E on electricity usage and identify outages in the electricity grid. Consumers can get more detailed and up-to-date information on usage as well.
Utility-funded research company Electric Power Research Institute last month released the results on radio frequency emissions from smart meters, part of a series of tests it plans to do. In its first test, it found that emissions of commercial smart meters fall well below the federal safety threshold.
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The opt-out option comes at a cost, however, since PG&E will no longer to be able to remotely read meters. In a filing, PG&E proposed that customers pay $135 upfront and a $14 monthly fee or $270 and a $20 monthly charge bethat will either be a flat rate or based on energy use, according to reports.
A smart meter from Pacific Gas & Electric.(Credit: PG&E)
PG&E's smart meter program has drawn national attention first because customers complained of higher bills after smart meters were installed, although no technical problems were found. Then the roll out of smart meters, which have a radio to send data to the utility, has been challenged over health concerns.
In March, California regulators told PG&E to offer customers an option to turn off the radios in the smart meters for a "reasonable cost." PG&E said yesterday that disabling the smart meters will add substantial costs to its operations including the cost of turning off the radio, manually reading the meters every month, modifying IT systems, and providing information to customers through call centers.
"The overwhelming weight of scientific evidence assures us that the low-level Radio Frequency signals from our SmartMeters are safe--in fact, even safer than many household products, including cell phones and microwave ovens. But we know some customers nevertheless have concerns about the meters and we take those concerns seriously," said Greg Kiraly, PG&E's vice president of SmartMeter operations, in a statement.
PG&E has installed over 8 million smart meters in California. The meters use the radio intermittently to transmit information back to PG&E on electricity usage and identify outages in the electricity grid. Consumers can get more detailed and up-to-date information on usage as well.
Utility-funded research company Electric Power Research Institute last month released the results on radio frequency emissions from smart meters, part of a series of tests it plans to do. In its first test, it found that emissions of commercial smart meters fall well below the federal safety threshold.
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