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Click on the image to watch a video message from Kazuo Hirai, executive deputy president of Sony.(Credit:Screenshot by Greg Sandoval/CNET)
Sony announced that it will restore game services for thePlayStation Network starting today, and the "restoration" will begin in stages.
Sony said nearly its entire portfolio of online games, game forums, and Web sites will go back online, but the company will also require PS3 players to reset their passwords.
Several of Sony's servers were attacked between April 17 and April 19, leading to the exposure of personal data of more than 100 million customers who signed up for PlayStation Network, Qriocity, and Sony Online. The company took the networks--for downloading and playing games, movies, and music--offline three weeks ago and said earlier this week that it planned to restore them "in the next few days."
Sony said in its statement:
As the result of a criminal cyberattack on the company's network, SOE shut down its game services in order for the company to undertake an investigation and incorporate rigorous enhancements to the overall security of the network infrastructure. SOE worked with several outside respected security firms during the course of implementing significant security measures that strengthen safeguards against unauthorized activity and provide customers with greater protection of their personal information.SOE made enhancements to overall data security as well, including updating and adding advanced security technologies, additional software monitoring, performing new penetration and vulnerability testing, and increased levels of encryption.
"Our main priority is the safety and security of our customers' personal information," said Kazuo Hirai, executive deputy president of Sony Corporation. "We are making consumer data protection a full-time, company-wide commitment."
Sony said it will also offer registered users a "Welcome Back" program that includes 30 days of additional game time plus one day for each day that SOE services were down. "Our main priority is the safety and security of our customers' personal information," said Kazuo Hirai, executive deputy president of Sony Corporation. "We are making consumer data protection a full-time, company-wide commitment."
In a video message to customers, Hirai said all PS3 customers must change their PSN and Qriocity account passwords upon their return.
"Your new password can only be changed on the same PS3 in which your account was activated or through validated e-mail confirmation," Hirai said.
As for the services that remain offline, such as the PlayStation Store and purchasing features for Qriocity, Hirai told users they will be up as soon as possible.
More to come.
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