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Apple's Siri service, the voice assistant feature that's an exclusive to the newly launchediPhone 4S, is experiencing downtime, according to numerous users.
At approximately 6 p.m. PT, users began posting to Twitter that they were experiencing problems getting Siri to respond to voice commands. Affected users reported that the feature activated correctly, but was not connecting to process voice commands.
Multiple tests with CNET's test unit between 6:58 p.m. and 7:50 p.m. Pacific had the feature working over CNET's Wi-Fi network and over Sprint's 3G network on a number of query types, suggesting the problems could be isolated.
The feature uses the iPhone 4S' built-in microphone, taking user commands and turning them into actions on the phone. That includes things that make use of a network connection, like searching the Web, setting reminders, and checking stock prices. Those queries are then piped through Apple's servers.
The reported problems follow on the heels of users having difficulties downloading and installing iOS 5 earlier this week. iOS 5 is the latest version of Apple's software for powering the iPhone, theiPod Touch, and theiPad.
An Apple representative could not provide information about an outage. We'll update this post when we know more.
Did you buy an iPhone 4S today, and are you having trouble with Siri? Let us know in the comments.
Updated at 7:50 p.m. PT with additional testing notes.
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At approximately 6 p.m. PT, users began posting to Twitter that they were experiencing problems getting Siri to respond to voice commands. Affected users reported that the feature activated correctly, but was not connecting to process voice commands.
Multiple tests with CNET's test unit between 6:58 p.m. and 7:50 p.m. Pacific had the feature working over CNET's Wi-Fi network and over Sprint's 3G network on a number of query types, suggesting the problems could be isolated.
The feature uses the iPhone 4S' built-in microphone, taking user commands and turning them into actions on the phone. That includes things that make use of a network connection, like searching the Web, setting reminders, and checking stock prices. Those queries are then piped through Apple's servers.
The reported problems follow on the heels of users having difficulties downloading and installing iOS 5 earlier this week. iOS 5 is the latest version of Apple's software for powering the iPhone, theiPod Touch, and theiPad.
An Apple representative could not provide information about an outage. We'll update this post when we know more.
Did you buy an iPhone 4S today, and are you having trouble with Siri? Let us know in the comments.
Updated at 7:50 p.m. PT with additional testing notes.
Powered By WizardRSS.com | Full Text RSS Feed | Amazon Plugin | Settlement Statement